⚡ Best Price🚚 Fast Delivery🔒 100% SecureTelegramAdd FundsLogin
GsmGenesis logo
Home › FAQ
Help Center

Frequently Asked Questions

Everything you need to know about our tools, activations, delivery and support.

Is gsmgenesis.me where I place orders?

No. gsmgenesis.me is our information and SEO hub. All ordering, wallet top-ups, payments and account management happen on gsmgenesis.com.

Are your tools and licenses genuine?

Yes. We provide only official, vendor-authorised activations, licenses and server credits.

How fast is delivery?

Most activations, credits and IMEI checks are delivered automatically within minutes, 24x7. Manual services show an estimated turnaround.

What tools do you offer?

UnlockTool, Borneo Schematics, TSM Pro, Android Multi Tool, Cheetah Tool Pro, MobileSea Tool, Dhru Fusion Pro services and a full range of IMEI services.

Do you sell new activations and renewals?

Yes, where the tool supports it you can buy a new activation or renew an existing license.

Which payment methods are accepted?

Payments and wallet funding are handled securely on gsmgenesis.com, which supports multiple international and local methods.

Do you provide the software downloads?

Yes — get the latest official setups from our Downloads page; your paid license unlocks the full features.

Is there support if I get stuck?

Absolutely — 24x7 help via live chat, Telegram and support tickets from experienced GSM engineers.

Can I use these tools on any device?

Use tools lawfully and only on devices you own or are authorised to service. Coverage varies per tool and is listed on each tool page.

How do I get started?

Create an account on gsmgenesis.com, add funds, then place your first order — most results arrive within minutes.

Create Account & Order